Excel in Customer Service and Public Relations: As sole proprietor of DETEX Agency & Associates, Dejavu Transportation and Unified Solutions Agency, I can utilize and expand capabilities in public relations, customer satisfaction and service, marketing and promotion, problem solving abilities, and skill in sales.
Knowledgeable in Management Procedures: I have had the opportunity to learn and utilize management techniques; organizing and directing employees, employee retention, team management and participation skills, time and resource management, sales and purchasing skills and the capacity to routinely “think outside the box.”
Knowledgeable in Office Procedures: I am skilled in the use of all office machines; keyboard efficiency, Windows PC, MS programs and Internet. Skilled in phone and appointment setting, networking and beyond.
Branding, Marketing, Online Presence & Sales: Having Entrepreneur Spirit, I thrive in this arena while also having years of phenomenal experience as a business owner.
2017-Current, Owner, Unified Solutions Agency (USA) www.USAwebsite.xyz
Sole owner, authorized GoDaddy reseller. Brand development, professional web design, ‘common sense’ marketing. USA provides big business capacity to small business and start up ventures.
2017- Current, Decorah Manager, Cedar Valley Iowa Realty & Auction Company
www.CedarValleyAuctions.com Started with Decorah location day to day operations involving business with auctions, online auctions, land auctions and real estate. Plan, manage and execute auctions, manage employees and customer service. Responsible for advertising, branding and marketing including online presence and auction website. Most recently transitioned into new position of ‘Chief Peoples Person’ (HR) for office locations located in Charles City, Cresco, Decorah and New Hampton, IA. Responsible for marketing and advertising for company.
2015-2017 – GoDaddy.com www.GoDaddy.com
GoDaddy is the world's largest ICANN-accredited Internet domain registrar. GoDaddy is a global online provider for web hosting and E-business related software solutions and services. On 3/1/15 started in the Customer Care Center at Hiawatha, IA. On 7/20/15 promoted to Customer Development Department as Internet Business Consultant and provided customers with valuable consultation involving technical problem solving and selling a full product line of E-business solutions. Consistently achieved goals and expectations in this elite department.
2010-2014 Owner, Dejavu Transportation, LLC. & Orlando VIP Concierge
www.facebook.com/.DejavutransportationOrlando Professional, chauffeured "vehicle for hire" service, Orlando, FL. Dejavu Transportation was Orlando's only transportation service utilizing restored, classic American luxury vehicles from the 1960's for “VIP” chauffeured transportation. Responsible for all aspects of the business including: start up, marketing and promotion, customer service and satisfaction, employee management.
2004-2014 Owner, DETEX Agency & Associates, LLC.
Accounts receivable management company, Decorah, IA. Detex Agency, provides loss prevention consultation; debt collections (including customized field services) and payment processing. Responsible for all aspects of the business including: start up, Internet based operations, sales and promotion including local and national affiliates, public service and relations, employee management. Nearly half million yearly managed in accounts receivable.
2001-2003 Debt Collector, Pinnacle Financial Group, LLC.
Debt collection agency located in Decorah, IA (headquartered in Minneapolis, MN.). Performed debt collection on all types of debt and performed consistently in the highest tier of successful agents company wide.
1998-2001 Owner, Delaney Detail
Professional auto reconditioning and auto sales business, Waukon, IA. Responsible for all aspects of the business including: start up, customer service and sales, appointment setting, marketing and promotion, bookkeeping, purchasing, employee management and payroll, auto reconditioning, used auto sales.
1994-1998 Service Manager & Sales, Prairie Motor Sports/Prairie Sports Machines
Retail sales & service business, Prairie Du Chien, WI. Responsible for customer service and sales of new and used recreational vehicles; sales and research of aftermarket high performance products and accessories; managed service work on all makes and models of motorcycles, watercraft, all terrain vehicles, snowmobiles; purchasing of sports machines parts and accessories; managed shipping and receiving; managed warranty and insurance repair work.
2004: Business/E-business, University of Phoenix
1989: (GED) Kirkwood Community College, (1989 Class of Waukon High School)
Business Casey O’Connor, GoDaddy, Mt. Vernon, IA. (480) 241-6417
Andrew Eastlick, GoDaddy, Tempe, AZ. (480) 340-2849
Bill Stoen, Realtor/Broker, Decorah, IA. (563) 419-1398
Emily Koch, Realtor & Appraiser, West Union, IA. (563) 422-7274
Personal Matthew Michels, Cedar Raids, IA. (563) 564-1667
Dan O’Mara, Iowa City, IA. (319) 430-9925
John Beard, Decorah, IA. (563) 382-4993
Bill Deutsch, Decorah, IA. (563) 382-3699
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